Return Policy

Refunds will only be made by the same means

For instance, you will not be able to receive refunds on any other account except the one you used to pay from.

  • Our Company will not offer any kind of exchange or refund if:
  • The item has been modified, altered, repaired or serviced by any other company or person instead of Vape Zest
  • The item has been physically abused.
  • The item has been used in a manner inconsistent with the usage indicated in the manual.
  • The item has been utilized for any other purpose than that which it is was intended.
  • The item has been damaged during the shipment back to the company.
  • Refund or exchange will not be made if any of the items in the original packing are missing.
  • Items may only be refunded in the same condition as the original purchase.
  • No returns accepted for items exposed to extreme temperatures, water or improper handling.
  • For sanitary reasons, tanks may be returned only for manufacturer defect within 7 days.
  • Returns and exchanges must be in like new condition with original parts/packaging.
  • Refunds will only be made by the same means; for instance, you will not be able to receive refunds on any other account except the one you used to pay from.

Refunds will only be made by the same means; for instance, you will not be able to receive refunds on any other account except the one you used to pay from.
Vapezest offers a limited warranty of 5 days on all the products available apart from the following due to re-use issues.

  • E-Liquids
  • Coils & Tanks
  • Batteries
  • Tips & Mouthpieces
  • Atomizers

Customers are requested to properly check the above-mentioned products before receiving the order, once the customer accepts the parcel, these products will not be returned or exchanged due to re-use issues. We ship our products in perfect conditions, however, if any of the above products get damaged during the shipment, we accept return in that case.
You should notify the company via E-Mail (sales@vapezest.pkwithin five days of purchase if your item or package has been damaged, faulty or in any way defective to claim a successful exchange or a refund. (Shipping Charges are Non-Refundable. In addition, the client will pay all the additional shipping charges)
All details regarding the defect of the item should be notified via Email (sales@vapezest.pk  to the company. Furthermore, all the package items along with the original packing should be returned in order to successfully claim a refund or an exchange.

Leave a Reply

Your email address will not be published. Required fields are marked *

Main Menu